- Shipping & Delivery
Free Domestic Shipping Over $60
For orders shipping domestically with subtotal over $60, customers will automatically receive "Free Standard Shipping" option during the checkout if qualified. No Coupon is needed. This promotion could be combined with other promotions but may not be combined with certain coupons only if specified. Free standard shipping will take 5 to 14 business days for delivery to US 48 continental states. Free Standard shipping may apply additional fees for Non-contiguous states and territories, ('AS','AK','AA','AC','AE','AK','AM','AP','FM','GU','HI','MH','MP','PW','PR','VI','AF').
NOTE: IF YOU HAVE QUESTION ABOUT ANY COUPON NOT COMBINING WITH FREE SHIPPING, CONTACT US FOR DETAILS IF THERE IS ANY CONFUSION.
Free International Shipping *
We are offering FREE INTERNATIONAL SHIPPING* for all regular priced products under categories TOP, BOTTOMS, DRESSES, ACCESSORIES, SWIMSUITS for below countries:
- United Kingdom
- Czech Republic
and the country list is expanding in daily basis.
We are also offering aggressive shipping discount for all regular priced products under SHOES category and all clearance products with extremely low shipping cost starting from $4.99*.
Customers will automatically receive Shipping Discount during the checkout. No Coupon is needed. International shipping discount may not combine with certain coupon codes.
NOTE: INTERNATIONAL SHIPPING DISCOUNT WILL SHOW AT CHECKOUT BEFORE SUBMITTING THE ORDER. IT WILL SHOW IN SHIPPING ESTIMATION IN SHOPPING CART.
Orders will be shipped within 1 business day (24 hours). Orders placed during regular business days (i.e. Monday to Friday except major holidays) before 2 pm normally will be shipped on the same day. Else will be shipped the following day. Orders placed during weekend and major holidays will be processed the following business days. Special order items, such as Lingerie, Costume, Bodycons, and select swimwear, may take additional 3-4 business days to process, depending on the vendors’ transit time. Items with “DG1,” “LA1”, "MNT1", "UGH1" or “CD1” in the item number are special order items that are subjected to the extra 3-4 business days for shipping.
Domestic packages are shipped through USPS, Fedex, UPS or equivalent Services. Free shipping may be delivered by either carrier, and we will not know ahead of time. All APO, FPO, and PO Box addresses will be delivered exclusively by USPS and may take longer. Standard and Express shipping to physical addresses will always be delivered via UPS, Fedex or equivalent Services, as well every Next Day, 2nd day Package (Please note that Next Day, 2nd day air shipping is not available to PO Boxes). Standard domestic shipping takes approximately 3-7 business days. Wrong shipping method or shipping address chosen for domestic shipping may be subject to additional surcharge.
International Packages are shipped using USPS Priority Mail, First Class Mail or UPS International shipping types. The recipient is responsible for all customs fees, taxes, and brokerage charges. Refused packages will be abandoned and WILL NOT BE REFUNDED. Estimated International standard shipping takes approximately 2-4 weeks.
All orders are subject to order verification, which can delay the shipment of your package. We suggest customer provide ship to confirmed ship to address when using paypal for payment or provide matching ship to address with billing address when paying by credit card. Else the order may be on hold for further verifications.
Please note that the estimated delivery time is calculated as Processing Time + Carrier Transit Time. For example, speical order items with 3-4 business day processing time and 2nd day air shipping method, the estimate delivery day should be expected as 5-6 business days. If you need the special order item urgently, please contact us at (909) 245-1179 , we will try to rush the processing and ship the order asap.
All items selling on the website is New and in original packaging. All the shipping cost calculation is based on the weight of the package. However some shipping carriers do have dimension restrictions. Due to restrictions and terms with different shipping carrier, we may have to alter the packaging to fix the dimension restrictions. For example footwear with oversized shoe boxes, or extremely low priced deal items.
Please review your order for accuracy before submitting. If you need to make a change to your shipping address and/or other order information once your order has been processed, please contact us at (909) 245-1179 as soon as possible and we will do our best to accommodate your request. We have multiple promotions, coupons, rules apply in our shopping cart. Any request to change promotions or downgrade shipping method apply on the order may subject to additional handling charges. (i.e. $10-$20).
Note: Business days include Monday through Friday and exclude Major Holidays.
Your shipping charge will vary depending on the weight and dimension of your package.
Shipping costs can be estimated in the “Estimate Shipping and Tax” section in your cart.
Since we ship the order within 24 hours, order can only be cancelled before order was submitted to warehouse for processing. For order cancellation requests after order was processed, we will try to submit requests to warehouse to intercept the order, however it won't be guarenteed.
We ONLY HONOR CALL-IN cancellations. Please call (909) 245-0251 to cancel the order. We do not guarantee order will be cancelled on time if you email your cancellation request to us, since we may not catch the email before order submitted to warehouse for processing.
All of our orders with standard shipping or free shipping will be shipped without signature delivery or insurance. If customer need the signature delivery, please contact us for additional shipping fees.
All of our orders with standard shipping or free shipping may be shipped by following shipping methods: UPS ground, UPS SurePost, USPS First Class, USPS Priority, Fedex Ground, Fedex Smartpost or equivalent shipping service depending on the shipping circumstance, by processing the order, customer fully aware of the shipping carrier may leave the package at the safest location of the ship to address by the delivery staff own judgement. Customer agrees the carrier to deliver the package without signature. Customer is responsible to communicate with delivery carrier for special instructions.